:root{--bg:#f6f3f0;--panel:#ffffff;--panel-2:#fbf9f7;--line:#e6e0da;--line-strong:#cfc6be;--text:#1f1b18;--muted:#5c534d;--brand:#d7262e;--brand-2:#b01c23;--brand-soft:#fdeeee;--brand-ink:#ffffff;--out:#e9f3ee;--in:#ffffff;--note:#fbf1df;--note-line:#efd9b0;--danger:#b01c23;--warn:#8a5a00;--info:#22579a;--ok:#1d7a4c;--radius:12px;--shadow:0 1px 2px rgba(31,27,24,0.06),0 4px 16px rgba(31,27,24,0.06);color-scheme:light}*{box-sizing:border-box}body,html{height:100%;margin:0}body{background:var(--bg);color:var(--text);font:15px/1.45 system-ui,-apple-system,Segoe UI,Roboto,sans-serif;-webkit-font-smoothing:antialiased}a{color:var(--brand);text-decoration:none}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}:focus-visible{outline:3px solid var(--info);outline-offset:2px;box-shadow:0 0 0 2px #fff}.btn{display:inline-flex;align-items:center;gap:6px;justify-content:center;border:1px solid var(--line-strong);background:var(--panel);border-radius:10px;padding:8px 14px;min-height:40px;font-weight:600;font-size:14.5px}.btn:hover{border-color:var(--muted)}.btn.primary{background:var(--brand);border-color:var(--brand);color:var(--brand-ink)}.btn.primary:hover{background:var(--brand-2)}.btn.danger{color:var(--brand-2);border-color:var(--line-strong)}.btn.sm{padding:4px 10px;min-height:36px;font-size:13px;border-radius:8px}.btn:disabled{opacity:.5;cursor:not-allowed}.field{display:flex;flex-direction:column;gap:4px;margin-bottom:12px}.field>label{font-size:14px;color:var(--text);font-weight:600}.input,.select,.textarea{width:100%;border:1px solid var(--line-strong);background:var(--panel);border-radius:10px;padding:9px 12px;min-height:44px;font-size:16px}.textarea{resize:vertical;min-height:70px}.row{display:flex;gap:8px;align-items:center}.muted{color:var(--muted)}.err,.small{font-size:13px}.err{color:var(--danger)}.ok{color:var(--ok);font-size:13px}.shell{display:flex;flex-direction:column;height:100dvh}.topbar{gap:14px;padding:0 16px;height:56px;flex:none;background:var(--panel);border-bottom:1px solid var(--line)}.topbar,.topbar .brand{display:flex;align-items:center;color:var(--text)}.topbar .brand{gap:10px}.topbar .brand img{width:36px;height:36px;display:block}.topbar .brand b{display:block;font-size:15px;line-height:1.1}.topbar .brand small{display:block;color:var(--muted);font-size:12px}.topbar nav{display:flex;gap:4px;flex:1 1}.topbar nav a{color:var(--muted);padding:6px 10px;border-radius:8px;font-size:14.5px}.topbar nav a.active,.topbar nav a:hover{background:var(--bg);color:var(--text)}.topbar .who{font-size:13px;color:var(--muted)}.content{flex:1 1;min-height:0}.page{padding:20px;max-width:980px;margin:0 auto;overflow-y:auto;height:100%}.login-wrap{min-height:100dvh;display:grid;place-items:center;align-content:center;grid-gap:14px;gap:14px;padding:20px}.system-footer{text-align:center;font-size:12px;color:var(--muted,#8a8178)}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:24px}.login-card{width:100%;max-width:440px;padding:20px}.login-card img{display:block;width:72px;height:72px;margin-bottom:10px}.login-card h1{margin:0 0 6px;font-size:24px;letter-spacing:-.01em}.inbox{display:grid;grid-template-columns:360px minmax(0,1fr);height:100%}.inbox-list{border-right:1px solid var(--line);background:var(--panel);flex-direction:column}.inbox-list,.inbox-main{min-width:0;display:flex;min-height:0}.inbox-main{background:var(--bg)}.list-head{padding:10px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:8px}.tabs{display:flex;gap:4px}.tab{flex:1 1;padding:6px 4px;border:0;background:transparent;border-radius:8px;color:var(--muted);font-weight:500}.tab.active{background:var(--text);color:var(--bg)}.list-body{overflow-y:auto;flex:1 1}.item{display:flex;gap:10px;padding:11px 12px;border-bottom:1px solid var(--line);color:inherit}.item:hover{background:var(--panel-2)}.item.active{background:var(--brand-soft);box-shadow:inset 3px 0 0 var(--brand)}.item .meta{flex:1 1;min-width:0}.item .top{display:flex;justify-content:space-between;gap:8px}.item .name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.item.unread .name,.item.unread .preview{font-weight:700}.item .preview{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13.5px}.item .time{color:var(--muted);font-size:12px;flex:none}.item .badges{display:flex;gap:6px;margin-top:4px;flex-wrap:wrap;align-items:center}.avatar{flex:none;width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:var(--brand);color:var(--brand-ink);font-weight:600;font-size:14px}.badge{font-size:12.5px;padding:1px 8px;border-radius:99px;background:var(--panel-2);border:1px solid var(--line);color:var(--muted)}.badge.wait{background:var(--note);border-color:var(--note-line);color:var(--warn)}.badge.late{background:var(--brand-soft);border-color:#f3c6c8;color:var(--brand-2);font-weight:600}.badge.sector{color:var(--text)}.dot{width:9px;height:9px;border-radius:50%;background:var(--brand);flex:none;align-self:center}.empty{margin:auto;text-align:center;padding:40px 20px}.empty,.snippet{color:var(--muted)}.snippet{font-size:13px}.conv{display:grid;grid-template-columns:minmax(0,1fr) 300px;width:100%;height:100%;min-height:0}.conv-main{display:flex;flex-direction:column;min-width:0;min-height:0}.conv-head{display:flex;align-items:center;gap:10px;padding:10px 14px;background:var(--panel);border-bottom:1px solid var(--line);flex-wrap:wrap}.conv-head .title{font-weight:700}.conv-head .grow{flex:1 1;min-width:120px}.timeline{flex:1 1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:6px}.day{align-self:center;font-size:12px;color:var(--muted);background:var(--panel);border:1px solid var(--line);border-radius:99px;padding:2px 12px;margin:8px 0}.bubble{max-width:min(560px,82%);padding:8px 11px;border-radius:12px;box-shadow:0 1px 1px rgba(0,0,0,.06);white-space:pre-wrap;overflow-wrap:anywhere}.bubble.in{align-self:flex-start;background:var(--in);border:1px solid var(--line);border-top-left-radius:3px}.bubble.out{align-self:flex-end;background:var(--out);border:1px solid var(--line);border-top-right-radius:3px}.bubble .by{margin-bottom:2px;font-weight:600}.bubble .by,.bubble .foot{font-size:12px;color:var(--muted)}.bubble .foot{text-align:right;margin-top:3px}.bubble.failed{border:1px solid var(--danger)}.bubble img,.bubble video{max-width:100%;border-radius:8px;display:block;margin-bottom:4px}.bubble audio,.ia-resumo{max-width:100%}.ia-resumo{margin:8px 12px 0;padding:8px 10px;border:1px solid var(--line);border-left:3px solid var(--brand);border-radius:8px;background:var(--panel);overflow-wrap:anywhere}.ia-resumo .row{flex-wrap:wrap}.ia-resumo-txt{white-space:pre-wrap;font-size:14px;margin:6px 0 4px}.ia-aviso{margin:8px 10px 0}.grid-uso{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:10px;gap:10px;margin:10px 0;overflow-wrap:anywhere}.transcricao{margin-top:6px;font-size:14px;max-width:100%;overflow-wrap:anywhere}.transcricao summary{cursor:pointer;color:var(--muted);font-size:12px;font-weight:600;list-style-position:inside}.transcricao-texto{margin-top:4px;padding:6px 8px;border-left:3px solid var(--line-strong);white-space:pre-wrap;font-style:italic}.transcricao-acoes{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.transcricao-acoes .btn{display:inline-flex;align-items:center;gap:4px}.note{align-self:center;width:min(620px,94%);background:var(--note);border:1px dashed var(--note-line);border-radius:10px;padding:8px 12px;white-space:pre-wrap;overflow-wrap:anywhere}.note .by{font-size:11.5px;font-weight:700;margin-bottom:2px}.event{align-self:center;font-size:12.5px;color:var(--muted);text-align:center;padding:2px 10px}.mention{background:rgba(215,38,46,.12);border-radius:4px;padding:0 3px;font-weight:600}.composer{background:var(--panel);border-top:1px solid var(--line);padding:10px 12px;position:relative}.composer .modes{display:flex;gap:6px;margin-bottom:8px;align-items:center}.composer textarea{min-height:120px;max-height:55vh;resize:vertical;line-height:1.45;font-size:15.5px}.composer.note-mode{background:var(--note);border-top-color:var(--note-line)}.composer.note-mode .textarea{background:transparent}.banner{background:var(--note);color:var(--warn);border:1px solid var(--note-line);padding:8px 12px;border-radius:8px;margin-bottom:8px;font-size:13.5px}.pop{position:absolute;left:12px;right:12px;bottom:calc(100% - 4px);max-height:260px;overflow-y:auto;background:var(--panel);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);z-index:5}.pop button{display:block;width:100%;text-align:left;border:0;background:transparent;padding:9px 12px;border-bottom:1px solid var(--line)}.pop button:hover{background:var(--panel-2)}.pop .t{font-weight:600}.side{border-left:1px solid var(--line);background:var(--panel);overflow-y:auto;padding:14px}.side h3{margin:0 0 10px;font-size:14px}.side .prev .prev-item{display:block;width:100%;text-align:left;background:none;border:0;border-bottom:1px solid var(--line);padding:7px 0;color:inherit;font:inherit;cursor:pointer}.side .prev .prev-item:focus-visible,.side .prev .prev-item:hover{background:var(--panel-2,#f3f3f3)}.sec .prev .prev-item{padding:9px 0}.sec .prev .prev-item:last-child{border-bottom:0}.side .prev a{display:block;padding:7px 0;border-bottom:1px solid var(--line);color:inherit}.overlay{position:fixed;inset:0;background:rgba(31,27,24,.5);display:grid;place-items:center;padding:16px;z-index:50}.modal{background:var(--panel);border-radius:12px;width:100%;max-width:440px;padding:20px;box-shadow:var(--shadow);max-height:92dvh;overflow-y:auto}.modal.wide{max-width:760px}.reader{display:flex;flex-direction:column;gap:6px;max-height:62dvh;overflow-y:auto;padding:10px;background:var(--bg,#f5f5f5);border:1px solid var(--line);border-radius:10px}.reader .bubble{content-visibility:visible}.reader .hit-current{outline:2px solid var(--brand,#d7262e)}.modal h2{margin:0 0 14px;font-size:18px}.modal .actions{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}.table{width:100%;border-collapse:collapse}.table td,.table th{text-align:left;padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:top}.table th{font-size:12.5px;color:var(--muted);font-weight:600}.checks{display:flex;flex-wrap:wrap;gap:6px 14px}.checks label{display:flex;gap:6px;align-items:center;font-size:14px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));grid-gap:12px;gap:12px;margin-bottom:18px}.stat{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:14px}.stat .n{font-size:26px;font-weight:700}.back{display:none}@media (max-width:860px){.inbox{grid-template-columns:minmax(0,1fr)}.inbox.has-selection .inbox-list,.inbox:not(.has-selection) .inbox-main{display:none}.conv{grid-template-columns:minmax(0,1fr)}.side{display:none;position:fixed;inset:56px 0 0 0;z-index:20;border:0}.side.open{display:block}.back{display:inline-flex}.topbar .who{display:none}.bubble{max-width:90%}.topbar{gap:6px;padding:0 8px}.topbar .brand img{width:32px;height:32px}.topbar nav{min-width:0;overflow-x:auto;scrollbar-width:none}.topbar nav::-webkit-scrollbar{display:none}.topbar nav{gap:0}.topbar nav a{padding:6px 7px}.topbar .btn,.topbar nav a{white-space:nowrap;font-size:13.5px}.topbar .btn{padding:6px 8px;min-height:40px}.topbar .hide-sm{display:none}.topbar .only-sm{display:inline}.shell{overflow-x:hidden}.side .only-mobile+.side-col>h3:first-child{display:none}}@media (max-width:520px){.topbar .brand span{display:none}}@media (min-width:861px){.only-mobile{display:none!important}}.alert-stack{position:fixed;right:16px;bottom:16px;z-index:60;width:min(360px,calc(100vw - 32px));display:flex;flex-direction:column;gap:8px;align-items:stretch}.alert-toast{display:flex;align-items:flex-start;gap:8px;padding:12px 14px;background:var(--brand);color:#fff;border-radius:12px;box-shadow:0 8px 24px rgba(31,27,24,.28);animation:alert-in .2s ease-out}.alert-toast a{flex:1 1;display:flex;flex-direction:column;gap:2px;color:#fff;text-decoration:none;min-width:0}.alert-toast span{font-size:13px;opacity:.92;overflow-wrap:anywhere}.alert-toast button{background:transparent;font-size:20px;line-height:1;padding:0 2px;opacity:.85}.alert-clear,.alert-toast button{border:0;color:#fff;cursor:pointer}.alert-clear{align-self:flex-end;background:var(--brand-2);border-radius:999px;padding:4px 12px;font-size:12px}@keyframes alert-in{0%{transform:translateY(12px);opacity:0}to{transform:none;opacity:1}}@media (pointer:coarse){.btn.sm{padding:8px 14px}.btn.sm,.tab{min-height:44px}}@media (prefers-reduced-motion:reduce){*,:after,:before{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.btn.ok{background:var(--ok);border-color:var(--ok);color:#fff;font-size:inherit}.btn.ok:hover{background:#166640;border-color:#166640}.bubble{content-visibility:auto;contain-intrinsic-size:auto 60px}.bubble a{color:var(--info);text-decoration:underline;word-break:break-all}.timeline{scroll-padding-bottom:12px}.to-bar{font-size:13px;padding:4px 2px 6px;color:var(--muted)}.to-bar strong{color:var(--text)}.to-bar.note{color:var(--warn)}.more{position:relative}.more>summary{list-style:none;cursor:pointer}.more>summary::-webkit-details-marker{display:none}.more .menu{position:absolute;right:0;top:calc(100% + 4px);z-index:30;background:var(--panel);border:1px solid var(--line-strong);border-radius:10px;box-shadow:var(--shadow);padding:6px;display:grid;grid-gap:4px;gap:4px;min-width:190px}.more .menu .btn{width:100%;justify-content:flex-start}.composer{padding-bottom:max(10px,env(safe-area-inset-bottom))}.topbar{padding-top:env(safe-area-inset-top);height:calc(56px + env(safe-area-inset-top))}@media (max-width:860px){.side{inset:calc(56px + env(safe-area-inset-top)) 0 0 0}.topbar{gap:8px;padding-left:10px;padding-right:10px}.topbar .brand small{display:none}.conv-head{gap:6px;padding:8px 10px}}@media (min-width:1100px){.timeline{padding-left:max(14px,calc((100% - 960px) / 2));padding-right:max(14px,calc((100% - 960px) / 2))}}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#161311;--panel:#211d1a;--panel-2:#2a2521;--line:#3a332e;--line-strong:#52483f;--text:#f1ece8;--muted:#b9afa7;--brand:#e8484f;--brand-2:#f0666c;--brand-soft:#3a1f21;--brand-ink:#ffffff;--out:#1f3a2c;--in:#2a2521;--note:#3a3020;--note-line:#5a4a2a;--danger:#ff8a90;--warn:#f0b85a;--info:#7db3ff;--ok:#4bc088;--shadow:0 1px 2px rgba(0,0,0,0.4),0 4px 16px rgba(0,0,0,0.35);color-scheme:dark}:root:not([data-theme=light]) :focus-visible{box-shadow:0 0 0 2px #161311}}:root[data-theme=dark]{--bg:#161311;--panel:#211d1a;--panel-2:#2a2521;--line:#3a332e;--line-strong:#52483f;--text:#f1ece8;--muted:#b9afa7;--brand:#e8484f;--brand-2:#f0666c;--brand-soft:#3a1f21;--brand-ink:#ffffff;--out:#1f3a2c;--in:#2a2521;--note:#3a3020;--note-line:#5a4a2a;--danger:#ff8a90;--warn:#f0b85a;--info:#7db3ff;--ok:#4bc088;--shadow:0 1px 2px rgba(0,0,0,0.4),0 4px 16px rgba(0,0,0,0.35);color-scheme:dark}:root[data-theme=dark] :focus-visible{box-shadow:0 0 0 2px #161311}mark{background:#ffe58a;color:inherit;border-radius:3px;padding:0 1px}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) mark{background:#7a5c00;color:#fff}}:root[data-theme=dark] mark{background:#7a5c00;color:#fff}.nc-list{display:grid;grid-gap:4px;gap:4px;margin:6px 0;max-height:320px;overflow:auto}.nc-item{display:grid;grid-gap:2px;gap:2px;text-align:left;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:var(--panel);cursor:pointer;font:inherit;color:inherit}.nc-item:focus-visible,.nc-item:hover{border-color:var(--brand,#d7262e)}.bubble.hidden-msg{opacity:.6;border-style:dashed}.bubble .hidden-note{color:var(--danger,#c62828);margin-top:4px}.emoji-wrap{position:relative;display:inline-block}.emoji-pop{position:absolute;bottom:calc(100% + 6px);left:0;z-index:30;display:grid;grid-template-columns:repeat(10,34px);grid-gap:2px;gap:2px;padding:6px;background:var(--panel);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow)}.emoji-pop button{font-size:20px;line-height:1;width:34px;height:34px;border:0;background:none;border-radius:6px;cursor:pointer}.emoji-pop button:focus-visible,.emoji-pop button:hover{background:var(--panel-2,#eee)}@media (max-width:520px){.emoji-pop{grid-template-columns:repeat(7,34px)}}.banner.warn-banner{border-color:var(--warn,#b26a00);background:color-mix(in srgb,var(--warn,#b26a00) 10%,var(--panel))}.closed-bar{padding:10px 12px;border-bottom:1px solid var(--line);background:var(--panel);border-left:4px solid var(--ok,#2e7d32);display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:space-between}.closed-bar .row{gap:6px;flex-wrap:wrap}.findbar{padding:8px 12px;border-bottom:1px solid var(--line);background:var(--panel);display:grid;grid-gap:6px;gap:6px}.findbar .row{gap:6px}.findbar .input{flex:1 1}.findlist{max-height:160px;overflow:auto;display:grid;grid-gap:2px;gap:2px}.findlist button{text-align:left;display:grid;grid-gap:1px;gap:1px;padding:4px 8px;border:1px solid transparent;border-radius:8px;background:transparent;color:inherit;font:inherit;font-size:13px;cursor:pointer}.findlist button.on,.findlist button:hover{background:var(--bg);border-color:var(--line-strong)}.hit{outline:2px solid #ffd54a;outline-offset:1px}.hit-current{outline:3px solid var(--info,#1a73e8);outline-offset:1px}.adv-filters{display:grid;grid-gap:8px;gap:8px;padding:8px 0}.adv-filters .row{display:flex;gap:8px;flex-wrap:wrap}.adv-filters label{display:grid;grid-gap:2px;gap:2px;flex:1 1 130px}.clients-grid{grid-template-columns:minmax(300px,400px) minmax(0,1fr)}@media (max-width:860px){.clients-grid{grid-template-columns:minmax(0,1fr)}}.phone-row{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;padding:6px 0;border-bottom:1px solid var(--line)}.phone-add{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:8px;gap:8px;margin-top:8px}@container (min-width: 440px){.phone-add{grid-template-columns:1fr 1fr auto}}.sec,.side-col{container-type:inline-size}@container (min-width: 440px){.field-pair{display:grid;grid-template-columns:1fr 1fr;grid-gap:0 12px;gap:0 12px}}.side .textarea{min-height:110px}.save-bar{position:-webkit-sticky;position:sticky;bottom:0;z-index:2;background:var(--panel);border-top:1px solid var(--line);margin:0 -4px;padding:10px 4px}.only-sm{display:none}.tag-row{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 8px}.ellipsis{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.opt{color:var(--muted);font-weight:400;margin-left:4px}.opt,.tag-pill{font-size:12.5px}.tag-pill{--tag:#64748b;display:inline-flex;align-items:center;gap:6px;padding:2px 9px 2px 8px;border-radius:999px;max-width:100%;font-weight:600;line-height:1.5;white-space:nowrap;background:color-mix(in srgb,var(--tag) 13%,var(--panel));border:1px solid color-mix(in srgb,var(--tag) 30%,transparent);color:color-mix(in srgb,var(--tag) 72%,var(--text))}.tag-pill:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--tag);flex:none}.tag-x{background:transparent;border:0;color:inherit;cursor:pointer;font-size:15px;line-height:1;padding:0 0 0 2px;min-width:20px;min-height:20px;opacity:.7}.tag-x:hover{opacity:1}.tag-add{-moz-appearance:none;appearance:none;-webkit-appearance:none;cursor:pointer;border:1px dashed var(--line-strong);background:transparent;color:var(--muted);border-radius:999px;padding:2px 10px;min-height:0;height:26px;font-size:12.5px;font-weight:600;width:auto;max-width:200px}.tag-add:hover:not(:disabled){color:var(--text);border-color:var(--muted)}.tag-add:disabled{opacity:.5;cursor:default}.tone-0{--av:#b45309}.tone-1{--av:#0f766e}.tone-2{--av:#1d4ed8}.tone-3{--av:#7c3aed}.tone-4{--av:#4d7c0f}.tone-5{--av:#475569}.avatar-lg,.avatar-sm{flex:none;display:grid;place-items:center;font-weight:700;border-radius:50%;background:color-mix(in srgb,var(--av,#475569) 16%,var(--panel));color:color-mix(in srgb,var(--av,#475569) 82%,var(--text))}.avatar-sm{width:38px;height:38px;font-size:13.5px}.avatar-lg{width:56px;height:56px;font-size:19px}.cl-head{gap:10px;padding:14px 14px 10px;background:var(--panel)}.cl-title{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.cl-h1{margin:0;font-size:20px;line-height:1.2;letter-spacing:-.01em}.cl-count{margin:2px 0 0;font-size:13px;color:var(--muted);min-height:18px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.cl-search{position:relative}.cl-search svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none}.cl-search .input{padding-left:36px;min-height:42px;font-size:15px;background:var(--bg);border-color:transparent}.cl-search .input:focus{background:var(--panel);border-color:var(--line-strong)}.cl-filters{display:flex;gap:8px;align-items:center}.cl-select{flex:1 1;min-width:0;min-height:36px;padding:4px 10px;font-size:14px}.cl-select,.seg{border-radius:8px}.seg{display:inline-flex;flex:none;background:var(--bg);padding:2px}.seg button{border:0;background:transparent;color:var(--muted);padding:5px 11px;border-radius:6px;font-size:13px;font-weight:600;min-height:32px}.seg button.on{color:var(--text);box-shadow:0 1px 2px rgba(31,27,24,.12)}.conv-main .list-body,.seg button.on{background:var(--panel)}.cl-cols{display:none}.cl-row{display:grid;grid-template-columns:38px minmax(0,1fr);grid-column-gap:12px;column-gap:12px;grid-row-gap:0;row-gap:0;align-items:center;width:100%;text-align:left;font:inherit;background:transparent;border:0;border-bottom:1px solid var(--line);padding:10px 14px;cursor:pointer;color:var(--text)}.cl-row .avatar-sm{grid-row:1/span 3;align-self:center}.cl-row:hover{background:var(--panel-2)}.cl-row.active{background:var(--brand-soft);box-shadow:inset 3px 0 0 var(--brand)}.cl-who{display:flex;align-items:center;gap:8px;min-width:0}.cl-name{font-weight:600;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.cl-extra{flex:none;font-size:12px;font-weight:600;background:var(--bg);border-radius:999px;padding:0 7px;line-height:1.6}.cl-extra,.cl-sub{color:var(--muted)}.cl-sub{display:flex;gap:10px;min-width:0;font-size:13px;margin-top:1px}.cl-phone{flex:none;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.cl-phone.dup,.only-table{display:none}.cl-mail{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cl-mail:empty{display:none}.cl-tags{grid-column:2;display:flex;gap:5px;margin-top:5px;overflow:hidden;align-items:center}.cl-tags:empty{display:none}.cl-tags .tag-pill{font-size:12px;padding:1px 8px 1px 7px;flex:0 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis}.cl-more{font-size:12px;font-weight:600;color:var(--muted);flex:none}.cl-more-wrap{padding:14px;text-align:center}@media (min-width:861px){.clients-grid.is-table{grid-template-columns:minmax(0,1fr)}.is-table .cl-head{flex-direction:row;flex-wrap:wrap;align-items:center;gap:12px 16px;padding:16px 24px;border-bottom:1px solid var(--line)}.is-table .cl-title{display:contents}.is-table .cl-title>div{order:0;margin-right:8px}.is-table .cl-search{order:1;flex:1 1 300px;max-width:520px}.is-table .cl-filters{order:2}.is-table .cl-filters .cl-select{width:230px;flex:none}.is-table .cl-title .btn{order:3;margin-left:auto}.is-table .cl-cols,.is-table .cl-row{grid-template-columns:32px minmax(200px,1.5fr) minmax(150px,.9fr) minmax(180px,1.2fr) minmax(220px,1.6fr);column-gap:16px;padding-left:max(24px,calc((100% - 1320px) / 2));padding-right:max(24px,calc((100% - 1320px) / 2))}.is-table .cl-cols{display:grid;position:-webkit-sticky;position:sticky;top:0;z-index:1;background:var(--panel-2);border-bottom:1px solid var(--line);padding-top:8px;padding-bottom:8px;font-size:12.5px;font-weight:600;color:var(--muted)}.is-table .list-body{padding:0}.is-table .cl-row{padding-top:9px;padding-bottom:9px;row-gap:0}.is-table .cl-row .avatar-sm{grid-row:auto;width:32px;height:32px;font-size:12px}.is-table .cl-sub{margin-top:0}.is-table .only-compact{display:none}.is-table .only-table{display:inline;font-weight:500}.is-table .cl-head{padding-left:max(24px,calc((100% - 1320px) / 2));padding-right:max(24px,calc((100% - 1320px) / 2))}.is-table .cl-sub{display:contents}.is-table .cl-phone,.is-table .cl-phone.dup{display:block;font-size:14px;color:var(--text)}.is-table .cl-mail,.is-table .cl-mail:empty{display:block;font-size:14px;min-height:1px}.is-table .cl-tags,.is-table .cl-tags:empty{display:flex;grid-column:auto;margin-top:0}}.side.sheet{display:flex;flex-direction:column;padding:0;overflow:hidden;background:var(--bg)}.sheet-head{flex:none;justify-content:space-between;flex-wrap:wrap;padding:16px 24px;background:var(--panel);border-bottom:1px solid var(--line)}.sheet-head,.sheet-id{display:flex;align-items:center;gap:16px}.sheet-id{flex:1 1 360px}.sheet-id,.sheet-who{min-width:0}.sheet-name{margin:0;font-size:22px;line-height:1.2;letter-spacing:-.01em;overflow-wrap:anywhere}.sheet-sub{margin:2px 0 0;color:var(--muted);font-size:14px;display:flex;flex-wrap:wrap;gap:0 14px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.sheet-sub span{overflow-wrap:anywhere}.sheet-tags{margin:8px 0 0;align-items:center}.sheet-actions{display:flex;gap:8px;align-items:center;flex:none}.sheet-start{flex:none}.sheet-back{display:none}.sheet-close{min-height:40px}.sheet-scroll{flex:1 1;min-height:0;overflow-y:auto;padding:18px 24px 24px;container-type:inline-size}.sheet-grid{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start;max-width:1100px}@container (min-width: 760px){.sheet-grid{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr)}}.sheet-col{display:flex;flex-direction:column;gap:16px;min-width:0}.sec{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px}.sec h3{margin:0 0 12px;font-size:15px}.sec-hint{margin:-6px 0 8px}.sec-sub{margin:18px 0 6px;font-size:13px;color:var(--muted);font-weight:600}.sec .field{margin-bottom:12px}.sec>.field-pair:last-child .field,.sec>:last-child{margin-bottom:0}.sec .field>label{font-size:13px;color:var(--muted);font-weight:600}.sec .input,.sec .select{min-height:40px;font-size:15px;padding:7px 11px}.sec .textarea{min-height:120px;font-size:15px}.sec .prev a{padding:9px 0}.sec .prev a:last-child{border-bottom:0}.phone-num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.lgpd{padding:0 4px}.sheet-foot{flex:none;display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding:10px 24px calc(10px + env(safe-area-inset-bottom));background:var(--panel);border-top:1px solid var(--line)}.sheet-foot .grow{flex:1 1}.review-box{gap:8px}.field-pair{display:block}@container (min-width: 420px){.field-pair{display:grid;grid-template-columns:1fr 1fr;grid-gap:0 12px;gap:0 12px}}@media (max-width:860px){.side.sheet{display:none}.side.sheet.open{display:flex}.sheet-back{display:inline-flex}.sheet-head{padding:12px 14px;gap:12px}.sheet-id{flex-basis:100%;gap:12px}.avatar-lg{width:46px;height:46px;font-size:16px}.sheet-name{font-size:19px}.sheet-start{flex:1 1}.sheet-scroll{padding:12px 12px 16px}.sheet-foot{padding-left:14px;padding-right:14px}.sheet-foot .btn.primary{margin-left:auto}.sheet-close{display:none}.sheet-actions{flex-basis:100%}.cl-head{padding:12px 12px 8px}}.idbox{display:grid;grid-gap:4px;gap:4px}.id-line{display:flex;justify-content:space-between;align-items:baseline;gap:8px;flex-wrap:wrap}.id-row{display:grid;grid-gap:4px;gap:4px;padding:8px 0;border-bottom:1px solid var(--line)}.id-row:last-of-type{border-bottom:0}.id-top{display:flex;justify-content:space-between;align-items:baseline;gap:8px;flex-wrap:wrap}.id-suggest{border:1px solid var(--note-line);border-radius:10px;padding:8px 10px}.id-suggest,.id-warn{background:var(--note);margin:4px 0}.id-warn{border:1px solid var(--note-line);color:var(--warn);border-radius:8px;padding:6px 10px}.badge.proof{color:var(--ok);border-color:color-mix(in srgb,var(--ok) 40%,var(--line));background:color-mix(in srgb,var(--ok) 10%,var(--panel))}.linklike{background:none;border:0;padding:0;color:var(--brand);cursor:pointer;font:inherit;text-decoration:underline;justify-self:start}.linklike:disabled{opacity:.5;cursor:default}.erp-contrato{display:grid;grid-gap:2px;gap:2px;padding:6px 0 6px 10px;border-left:3px solid var(--line);margin:4px 0}.quote{display:flex;flex-direction:column;gap:1px;width:100%;text-align:left;font:inherit;color:inherit;cursor:pointer;margin:2px 0 6px;padding:5px 8px;border:0;border-left:3px solid var(--muted);border-radius:6px;background:rgba(0,0,0,.05);white-space:normal}.quote.q-in{border-left-color:var(--info)}.quote.q-out{border-left-color:var(--brand,#d7262e)}.quote.q-static{cursor:default;margin:0;flex:1 1;min-width:0}.quote .q-by{font-size:12px;font-weight:600;color:var(--muted)}.quote .q-txt{font-size:13px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.bubble .foot{display:flex;justify-content:flex-end;align-items:center;gap:8px}.reply-btn{font:inherit;font-size:12px;color:var(--muted);background:none;border:0;padding:0 2px;cursor:pointer;opacity:0;transition:opacity .15s;margin-right:auto}.bubble:focus-within .reply-btn,.bubble:hover .reply-btn,.reply-btn:focus-visible{opacity:1}.reply-btn:hover{color:var(--info);text-decoration:underline}@media (pointer:coarse){.reply-btn{opacity:1}}.msg-actions{margin-right:auto;display:inline-flex;gap:8px;flex-wrap:wrap}.msg-actions .reply-btn{margin-right:0}.bubble:focus-within .msg-actions .reply-btn,.bubble:hover .msg-actions .reply-btn{opacity:1}.reply-bar{display:flex;align-items:center;gap:8px;margin-bottom:6px}.tick{color:#7a7f85;font-weight:600}.tick,.tick-read{letter-spacing:-2px}.tick-read{color:#0a7cff;font-weight:800}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .tick{color:#9aa0a6}:root:not([data-theme=light]) .tick-read{color:#53bdeb}}:root[data-theme=dark] .tick{color:#9aa0a6}:root[data-theme=dark] .tick-read{color:#53bdeb}.admin-nav{display:grid;grid-gap:6px;gap:6px;margin-bottom:20px;padding-bottom:8px;border-bottom:1px solid var(--line)}.admin-nav-grupo{display:flex;align-items:center;gap:12px}.admin-nav-titulo{flex:none;width:104px;font-size:11.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.admin-nav-links{display:flex;flex-wrap:wrap;gap:2px}.admin-nav-links a{color:var(--muted);padding:7px 12px;border-radius:8px;font-size:14px;font-weight:500;white-space:nowrap}.admin-nav-links a:hover{background:var(--panel-2);color:var(--text)}.admin-nav-links a.ativo{color:var(--text);background:var(--panel);box-shadow:inset 0 -2px 0 var(--brand);border-radius:8px 8px 0 0}@media (max-width:860px){.admin-nav-grupo{flex-direction:column;align-items:stretch;gap:2px}.admin-nav-links{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;margin:0 -12px;padding:0 12px}.admin-nav,.admin-nav-grupo,.admin-nav-links{min-width:0;max-width:100vw}.page{overflow-x:hidden}}.admin-titulo{margin:0 0 4px}.em-breve{border-left:4px solid var(--line-strong)}@media (max-width:860px){.table.cartoes thead{display:none}.table.cartoes,.table.cartoes tbody,.table.cartoes td,.table.cartoes tr{display:block;width:100%}.table.cartoes tr{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:10px 12px;margin-bottom:10px}.table.cartoes td{border:0;padding:3px 0}.table.cartoes td[data-label]:before{content:attr(data-label) ": ";color:var(--muted);font-size:12.5px;font-weight:600}}.lbl-sm{display:none}@media (max-width:860px){.composer .modes{flex-wrap:wrap;row-gap:6px}.composer .modes .btn{white-space:nowrap}.list-head .row{flex-wrap:wrap;row-gap:6px}.closed-bar .row{width:100%}.conv-head{row-gap:8px;align-items:flex-start}.conv-head .grow{flex-grow:1;flex-shrink:1;flex-basis:calc(100% - 64px);min-width:0}.conv-head .grow .small{overflow-wrap:anywhere}.conv-head>.btn:not(.back),.conv-head>details{flex:0 0 auto}.prazo-line .btn{min-height:0;padding:2px 8px;margin-left:4px}}@media (max-width:520px){.lbl-lg{display:none}.lbl-sm{display:inline}}@media (pointer:coarse){.msg-actions .lbl{display:none}.msg-actions{gap:4px}.msg-actions .reply-btn{min-width:32px;min-height:28px;font-size:15px;border-radius:6px}}@media (max-width:860px){.closed-bar .btn.sm,.composer .modes .btn.sm,.conv-head .btn.sm,.conv-head summary.btn{min-height:36px;padding:5px 10px;font-size:13px}.conv-head .btn.sm,.conv-head summary.btn{padding:5px 8px}.composer>.row .btn{min-height:40px;padding:6px 14px}.conv-head{padding:6px 8px;gap:6px}.conv-head .title{font-size:15px}.closed-bar{padding:8px 10px;gap:6px}.closed-bar .row{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none}.closed-bar .btn{white-space:nowrap}.composer{padding:8px 10px}.composer .modes{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;margin-bottom:6px}.closed-bar .row::-webkit-scrollbar,.composer .modes::-webkit-scrollbar{display:none}.composer .banner{padding:6px 10px;margin-bottom:6px;font-size:13px}.composer textarea{min-height:96px;max-height:45vh;font-size:16px}.composer .to-bar{font-size:12.5px}.composer .emoji-wrap{position:static}.composer .emoji-pop{left:10px;right:10px;bottom:100%;max-width:420px;grid-template-columns:repeat(auto-fill,minmax(38px,1fr))}}.only-compact{display:none}@media (max-width:1180px){.btn.only-compact{display:inline-flex}.row.only-compact{display:flex}.side .only-compact+.side-col>h3:first-child{display:none}}@media (min-width:861px) and (max-width:1180px){.conv{grid-template-columns:minmax(0,1fr)}.conv>.side:not(.sheet){display:none;position:fixed;top:calc(56px + env(safe-area-inset-top));right:0;bottom:0;width:min(400px,100%);z-index:20;box-shadow:var(--shadow);border-left:1px solid var(--line)}.conv>.side.open:not(.sheet){display:block}.inbox{grid-template-columns:320px minmax(0,1fr)}}@media (min-width:861px) and (max-width:1100px){.is-table .cl-cols,.is-table .cl-row{grid-template-columns:32px minmax(0,1.5fr) minmax(0,1fr) minmax(0,1.2fr) minmax(0,1.4fr);column-gap:10px}}@media (max-width:860px){.table.cartoes td{width:auto!important;text-align:left!important;white-space:normal!important}.table.cartoes td[data-label="Ações"]:before{display:none}.table.cartoes td[data-label="Ações"]{display:flex;flex-wrap:wrap;gap:6px;padding-top:8px}.page{padding:14px 12px 24px}.exp-row{flex-wrap:wrap}.modal{padding:16px}.modal .actions{flex-wrap:wrap}.modal .actions .btn{flex:1 1 auto}}@media (max-width:520px){.exp-row .exp-dia{width:100%!important}.overlay{padding:8px;align-items:end}.modal{max-height:88dvh;border-radius:14px 14px 10px 10px}.modal.wide{max-width:100%}.reader{max-height:58dvh}}@media (max-width:860px) and (pointer:coarse){.input,.select,.textarea,input[type=email],input[type=search],input[type=tel],input[type=text],select,textarea{font-size:16px}}.banner.closed-window{display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:space-between;color:var(--text)}.banner.closed-window>div{flex:1 1 240px}@media (max-width:860px){.composer .banner.closed-window{font-size:13.5px}.composer .banner.closed-window .btn{width:100%;min-height:40px}}.conv-actions{display:contents}.composer.locked .send-row .btn,.composer.locked>.textarea{display:none}.composer.locked .send-row{margin-top:0!important}@media (max-width:860px){.conv-head{flex-wrap:wrap}.conv-actions{display:flex;flex-grow:1;flex-shrink:1;flex-basis:calc(100% - 110px);min-width:0;gap:6px;overflow-x:auto;scrollbar-width:none}.conv-actions::-webkit-scrollbar{display:none}.conv-actions .btn{flex:0 0 auto;white-space:nowrap}.conv-head .grow>.small:not(.prazo-line){white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-head .prazo-line{line-height:1.6}.composer .to-dest{display:none}.composer .banner.closed-window .btn{min-height:38px}}.clients-grid>*,.conv>*,.inbox>*{min-width:0}html.modal-aberto,html.modal-aberto body{overflow:hidden;overscroll-behavior:none}html.modal-aberto .list-body,html.modal-aberto .page,html.modal-aberto .sheet-scroll,html.modal-aberto .side,html.modal-aberto .timeline{overflow:hidden!important}.overlay{overscroll-behavior:contain;touch-action:none}.modal,.nc-list,.reader{overscroll-behavior:contain;touch-action:pan-y}.ico{flex:none;display:inline-block;vertical-align:-.2em}.btn .ico+.lbl-lg,.btn .ico+.lbl-sm,.reply-btn .ico+.lbl{margin-left:2px}.reply-btn{display:inline-flex;align-items:center;gap:3px}.prazo-line .ico{vertical-align:-.25em}.bubble .by .by-quem{font-weight:400;opacity:.75}.search-bar{display:flex;gap:6px;align-items:center}.search-field{position:relative;flex:1 1;min-width:0}.search-field>.ico{position:absolute;left:11px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none}.search-field .input{padding-left:36px;padding-right:34px}.search-clear{position:absolute;right:6px;top:50%;transform:translateY(-50%);border:0;background:none;color:var(--muted);width:28px;height:28px;border-radius:6px;display:grid;place-items:center;cursor:pointer}.search-clear:hover{background:var(--panel-2);color:var(--text)}.btn.icon-btn{width:44px;min-width:44px;height:44px;padding:0;position:relative;flex:none}.btn.icon-btn.on{border-color:var(--brand);color:var(--brand)}.btn.icon-btn .dot-on{position:absolute;top:6px;right:6px;width:7px;height:7px;border-radius:50%;background:var(--brand)}.search-field input[type=search]::-webkit-search-cancel-button{display:none}@media (min-width:861px) and (max-width:1180px){.conv-head{flex-wrap:wrap;row-gap:8px;align-items:flex-start}.conv-head .grow{flex-grow:1;flex-shrink:1;flex-basis:calc(100% - 64px);min-width:0}.conv-head .grow>.small:not(.prazo-line){white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-actions{display:flex;flex-grow:1;flex-shrink:1;flex-basis:calc(100% - 110px);min-width:0;gap:6px;overflow-x:auto;scrollbar-width:none}.conv-actions .btn{flex:0 0 auto;white-space:nowrap}}@media (max-width:860px){.shell>footer{padding:4px 12px 6px!important;font-size:11px!important}.topbar .btn .ico+.lbl-lg{display:none}}@media (max-width:860px){.card:has(>.table.cartoes){padding:0;background:none;border:0;box-shadow:none}}.conv-main{position:relative}.drop-zone{position:absolute;inset:0;z-index:30;display:flex;align-items:center;justify-content:center;padding:16px;background:color-mix(in srgb,var(--panel,#fff) 82%,transparent);border:2px dashed var(--brand,#1f6f5c);border-radius:12px;pointer-events:none}.drop-zone.blocked{border-color:var(--muted);border-style:dotted}.drop-card{display:flex;flex-direction:column;align-items:center;gap:6px;text-align:center;padding:18px 22px;border-radius:12px;background:var(--panel,#fff);box-shadow:0 6px 24px rgba(0,0,0,.12);max-width:360px}.drop-card svg{width:28px;height:28px;color:var(--brand,#1f6f5c)}.drop-zone.blocked .drop-card svg{color:var(--muted)}.drop-card strong{font-size:1.05rem}.drop-card span{font-size:.85rem;color:var(--muted,#667085)}.topbar .brand{gap:12px}.topbar .brand img{width:auto}.topbar .brand .brand-marca{height:30px}.topbar .brand .brand-empresa small{display:block;padding-left:12px;border-left:1px solid var(--line);line-height:30px}@media (max-width:520px){.topbar .brand .brand-marca{height:22px}}.login-card .login-marca{margin:4px 0 14px;line-height:0}.login-card .login-marca img,.login-card .login-marca-img{width:auto;margin-bottom:0}.login-card .login-marca-img{margin-bottom:12px}.ficha-rail{display:none}@media (min-width:861px){.conv:not(.clients-grid){grid-template-columns:minmax(0,1fr) 36px 300px}.conv.ficha-recolhida:not(.clients-grid){grid-template-columns:minmax(0,1fr) 36px}.conv.ficha-recolhida>.side:not(.sheet){display:none}.ficha-rail{display:flex;flex-direction:column;align-items:center;gap:10px;padding:14px 0;margin:0;background:var(--panel);border:0;border-left:1px solid var(--line);color:var(--muted);cursor:pointer;font:inherit;min-height:0}.ficha-rail:focus-visible,.ficha-rail:hover{background:var(--brand-soft);color:var(--brand)}.ficha-rail-seta{font-size:22px;line-height:1;font-weight:700;color:var(--brand)}.ficha-rail-txt{writing-mode:vertical-rl;transform:rotate(180deg);font-size:13px;font-weight:600;letter-spacing:.02em;white-space:nowrap}}@media (min-width:861px) and (max-width:1180px){.conv.ficha-recolhida:not(.clients-grid),.conv:not(.clients-grid){grid-template-columns:minmax(0,1fr) 36px}}.ficha-abas{display:flex;flex-wrap:wrap;gap:4px;border-bottom:1px solid var(--line);margin:-6px 0 14px;position:-webkit-sticky;position:sticky;top:-18px;z-index:2;background:var(--bg);padding-top:6px}.ficha-abas button{background:none;border:0;border-bottom:3px solid transparent;padding:10px 14px;font:inherit;font-size:14.5px;color:var(--muted);cursor:pointer;margin-bottom:-1px;min-height:44px}.ficha-abas button:hover{color:var(--text)}.ficha-abas button[aria-selected=true]{color:var(--text);border-bottom-color:var(--brand);font-weight:600}.ficha-aba{max-width:1100px}@media (max-width:860px){.ficha-abas{top:-12px;overflow-x:auto;flex-wrap:nowrap}.ficha-abas button{white-space:nowrap;padding:10px}}@media (min-width:861px){.conv.clients-grid.is-split{grid-template-columns:minmax(280px,360px) minmax(0,1fr)}}@media (min-width:861px) and (max-width:1180px){.conv.clients-grid.is-split{grid-template-columns:minmax(250px,300px) minmax(0,1fr)}}html.tela-fixa,html.tela-fixa body{height:100%;overflow:hidden;overscroll-behavior:none}html.tela-fixa .shell{position:fixed;left:0;right:0;top:var(--tela-topo,0);height:var(--tela-h,100dvh)}html.tela-fixa .content{overflow:hidden}.findlist,.list-body,.modal,.nc-list,.page,.reader,.sheet-scroll,.side,.timeline{overscroll-behavior:contain}.shell>footer,.topbar{overscroll-behavior:none}.email-hist{display:grid;grid-gap:8px;gap:8px}.email-item{border:1px solid var(--line);border-radius:10px;padding:8px 10px;background:var(--panel);color:var(--text)}.email-item.recebido{border-color:var(--info);background:color-mix(in srgb,var(--info) 6%,var(--panel))}.email-corpo{margin-top:6px;font-size:14px;line-height:1.5;overflow-wrap:anywhere}.email-corpo p{margin:0 0 8px}.email-form{padding:12px}.email-previa{margin-top:8px;border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:var(--panel-2,var(--bg))}.lead-emails-row td{background:var(--bg)}.acessos-pessoa summary{cursor:pointer}.acessos-lista{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));grid-gap:2px 10px;gap:2px 10px;margin-top:6px}.acessos-lista label{font-size:13px}.topbar .brand .brand-empresa{display:flex;align-items:center;padding-left:12px;border-left:1px solid var(--line);min-height:30px}.topbar .brand .brand-empresa small{padding-left:0;border-left:0}.topbar .brand img.brand-empresa-logo{height:30px;width:auto;max-width:150px;object-fit:contain;display:block}@media (max-width:520px){.topbar .brand .brand-empresa{display:flex;padding-left:8px}.topbar .brand .brand-empresa small{display:none}.topbar .brand img.brand-empresa-logo{height:28px;max-width:96px}}.inbox-vazio{margin:auto;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:var(--muted);padding:40px 20px;width:100%;height:100%}.inbox-vazio .dagua{width:min(70%,520px);aspect-ratio:866/180;background:url(/img/chatplu-dagua-marca-claro.svg) 50%/contain no-repeat;margin-bottom:28px}.timeline{background-image:url(/img/chatplu-dagua-conversa-claro.svg);background-repeat:no-repeat;background-position:center 45%;background-size:min(62%,440px) auto;background-attachment:scroll}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .inbox-vazio .dagua{background-image:url(/img/chatplu-dagua-marca-escuro.svg)}:root:not([data-theme=light]) .timeline{background-image:url(/img/chatplu-dagua-conversa-escuro.svg)}}:root[data-theme=dark] .inbox-vazio .dagua{background-image:url(/img/chatplu-dagua-marca-escuro.svg)}:root[data-theme=dark] .timeline{background-image:url(/img/chatplu-dagua-conversa-escuro.svg)}@media print{.timeline{background-image:none!important}}.resumo-grupos{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:5px;gap:5px}.resumo-chip{display:flex;flex-direction:column;align-items:center;justify-content:flex-start;gap:1px;min-width:0;padding:6px 2px;border-radius:10px;border:1px solid var(--line);background:var(--panel,#fff);color:var(--text);font:inherit;cursor:pointer;line-height:1.12}.resumo-chip b{font-size:17px;font-weight:800}.resumo-chip span{font-size:10.5px;text-align:center;overflow-wrap:normal;word-break:keep-all;-webkit-hyphens:none;hyphens:none}.resumo-chip.todas{background:var(--text);border-color:var(--text);color:var(--panel,#fff)}.resumo-chip.quente{background:#d7262e;border-color:#d7262e;color:#fff}.resumo-chip.vazio{color:var(--muted)}.resumo-chip.vazio b{font-weight:600}.resumo-chip:not(.sel){opacity:.92}.resumo-chip.sel{box-shadow:0 0 0 2px var(--panel,#fff),0 0 0 4px var(--text);opacity:1}.resumo-chip.todas:not(.sel){background:var(--panel,#fff);color:var(--text);border-color:var(--line)}.grupo-lista{border-bottom:1px solid var(--line)}.grupo-cab{position:-webkit-sticky;position:sticky;top:0;z-index:2;display:flex;align-items:center;gap:8px;width:100%;padding:9px 12px;border:0;border-bottom:1px solid var(--line);border-left:4px solid var(--line);background:var(--bg,#f6f3ef);color:var(--text);font:inherit;font-size:13px;font-weight:700;cursor:pointer;text-align:left}.grupo-lista.urgente>.grupo-cab{cursor:default;border-left-color:#d7262e;background:color-mix(in srgb,#d7262e 9%,var(--panel,#fff));color:#b51f26}.grupo-cab .grupo-titulo{flex:1 1}.grupo-cab .grupo-seta{width:12px}.grupo-qtd{min-width:24px;padding:1px 8px;border-radius:999px;background:var(--line);color:var(--text);font-size:12.5px;font-weight:700;text-align:center}.grupo-qtd.quente{background:#d7262e;color:#fff}.grupo-mostrar{display:block;width:100%;padding:10px 12px;border:0;background:none;color:var(--brand,#d7262e);font:inherit;font-size:13px;text-align:left;cursor:pointer}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .grupo-lista.urgente>.grupo-cab{color:#ff8a8f;background:color-mix(in srgb,#d7262e 18%,var(--panel,#1b1917))}}:root[data-theme=dark] .grupo-lista.urgente>.grupo-cab{color:#ff8a8f;background:color-mix(in srgb,#d7262e 18%,var(--panel,#1b1917))}.item.sel-modo{cursor:pointer}.item.sel-modo .sel-caixa{flex:none;width:18px;height:18px;margin:11px 0 0;accent-color:#d7262e}.item.sel-modo.marcada{background:var(--brand-soft)}.lote-barra{flex-wrap:wrap;gap:6px 10px;padding:8px;border:1px solid var(--line);border-radius:10px;background:var(--panel-2)}.lote-barra,.lote-todas{display:flex;align-items:center}.lote-todas{gap:6px;font-size:13px;flex:1 1 190px;min-width:0}.lote-todas input{accent-color:#d7262e;width:17px;height:17px;flex:none}.lote-n{font-weight:700;font-size:13px}.lote-acoes{display:flex;gap:6px;flex-wrap:wrap;margin-left:auto}.lote-msg{margin:0;flex-basis:100%}.presenca-dot{display:inline-block;width:9px;height:9px;border-radius:50%;flex:0 0 auto;vertical-align:middle;box-shadow:0 0 0 2px var(--panel,#fff)}.presenca-disponivel{background:#1f9d55}.presenca-ocupado{background:#e0a100}.presenca-desconectado{background:#a39a92}.presenca-opcoes{display:flex;flex-wrap:wrap;gap:6px}.presenca-opcao{display:inline-flex;align-items:center;gap:6px}.presenca-opcao.on{border-color:var(--brand);background:var(--brand-soft)}.presenca-topo{display:flex;flex-wrap:wrap;gap:8px 14px;align-items:center;margin:0 0 14px;font-size:14px}.presenca-topo span{display:inline-flex;align-items:center;gap:6px}.metricas-topo{display:flex;flex-wrap:wrap;gap:8px;align-items:center;justify-content:space-between;margin-bottom:12px}.periodo{display:inline-flex;border:1px solid var(--line);border-radius:10px;overflow:hidden}.periodo a{padding:6px 12px;font-size:14px;color:var(--muted)}.periodo a.on{background:var(--brand);color:var(--brand-ink)}.trafego-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;max-width:100%}.trafego{border-collapse:separate;border-spacing:2px;font-size:11px;min-width:640px}.trafego th{font-weight:500;color:var(--muted);padding:0 2px;text-align:center}.trafego th.dia{text-align:right;padding-right:6px;white-space:nowrap;position:-webkit-sticky;position:sticky;left:0;background:var(--panel,#fff)}.trafego td{width:22px;height:22px;border-radius:4px;text-align:center;color:#1f1b18}.trafego td.forte{color:#fff}.trafego-legenda{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:8px}.trafego-legenda i{display:inline-block;width:16px;height:12px;border-radius:3px}.card-titulo{display:flex;flex-wrap:wrap;gap:8px;align-items:baseline;justify-content:space-between}.card-titulo h3{margin:0;font-size:16px}.send-row:has(.gravando){flex-wrap:wrap;row-gap:6px}.gravando{display:inline-flex;align-items:center;gap:6px;padding:2px 3px 2px 10px;border:1px solid var(--brand);border-radius:999px;background:var(--brand-soft);max-width:100%}.rec-ponto{width:10px;height:10px;border-radius:50%;background:var(--brand);flex:none}.rec-ponto.vivo{animation:rec-pisca 1s ease-in-out infinite}@keyframes rec-pisca{50%{opacity:.25}}@media (prefers-reduced-motion:reduce){.rec-ponto.vivo{animation:none}}.rec-tempo{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;font-weight:700;white-space:nowrap}.adiar-opcoes{display:grid;grid-gap:6px;gap:6px;margin:4px 0 10px}.adiar-opcao{display:flex;align-items:center;gap:10px;padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:var(--panel);cursor:pointer}.adiar-opcao.on{border-color:var(--brand);background:var(--brand-soft)}.adiar-opcao input{accent-color:var(--brand);flex:none}.prio-opcoes{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 10px}.prio-opcao.on{border-color:var(--brand);box-shadow:0 0 0 1px var(--brand)}.prio-marca{display:inline-block;width:10px;height:10px;border-radius:3px;background:var(--line-strong);vertical-align:-1px}.prio-marca.p0{background:transparent;border:1px dashed var(--line-strong)}.prio-marca.p1{background:#7a8a99}.prio-marca.p2{background:#c79a1e}.prio-marca.p3{background:#e0701f}.prio-marca.p4{background:#d7262e}.badge.prio{font-weight:700}.badge.prio.p1{color:var(--muted)}.badge.prio.p2{color:var(--warn);border-color:currentColor}.badge.prio.p3{color:#b4520f;border-color:currentColor}.badge.prio.p4{background:#d7262e;border-color:#d7262e;color:#fff}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .badge.prio.p3{color:#ffa260}}:root[data-theme=dark] .badge.prio.p3{color:#ffa260}.atalhos-grupo h3{font-size:13px;margin:14px 0 6px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.atalhos-grupo dl{margin:0;display:grid;grid-gap:6px;gap:6px}.atalho{display:grid;grid-template-columns:minmax(110px,auto) 1fr;grid-gap:10px;gap:10px;align-items:baseline}.atalho dt{white-space:nowrap}.atalho dd{margin:0}kbd{display:inline-block;min-width:1.6em;padding:1px 6px;border:solid var(--line-strong);border-width:1px 1px 2px;border-radius:6px;background:var(--panel-2);font:600 12px/1.5 ui-monospace,SFMono-Regular,Menlo,monospace;text-align:center;color:var(--text)}@media (max-width:480px){.atalho{grid-template-columns:1fr;gap:2px}}.dica-bolha{position:fixed;z-index:1000;max-width:min(300px,calc(100vw - 12px));pointer-events:none;background:#2a2420;color:#fff;font-size:13px;line-height:1.35;font-weight:500;padding:7px 10px;border-radius:8px;box-shadow:0 6px 20px rgba(31,27,24,.25);opacity:0;transform:translateY(-2px);transition:opacity .12s ease,transform .12s ease}.dica-bolha.visivel{opacity:1;transform:none}@media (hover:none){[title],a,button{-webkit-touch-callout:none}}.topbar .novidades-btn{position:relative}.novidades-contador{position:absolute;top:-6px;right:-6px;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--brand);color:#fff;font-size:11.5px;font-weight:700;line-height:19px;text-align:center;box-shadow:0 0 0 2px var(--panel);animation:novidades-pulso 2.4s ease-in-out 3}.novidades-btn.tem{border-color:var(--brand);color:var(--brand-2)}@keyframes novidades-pulso{0%,to{transform:scale(1)}50%{transform:scale(1.18)}}@media (prefers-reduced-motion:reduce){.novidades-contador{animation:none}.dica-bolha{transition:none}}.topbar .ajuda-btn.ativo{border-color:var(--brand);color:var(--brand-2);background:var(--brand-soft)}@media (max-width:1180px){.topbar .ajuda-btn .lbl-lg,.topbar .novidades-btn .lbl-lg{display:none}}.overlay.novidades-overlay{place-items:stretch end;padding:0}.novidades-painel{background:var(--panel);width:min(480px,100vw);height:100dvh;display:flex;flex-direction:column;box-shadow:-8px 0 30px rgba(31,27,24,.18);padding:18px 18px 0;animation:novidades-entra .18s ease-out}@keyframes novidades-entra{0%{transform:translateX(24px);opacity:0}to{transform:none;opacity:1}}.novidades-topo{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.novidades-topo h2{margin:0;font-size:20px}.novidades-topo p{margin:2px 0 0}.novidades-filtros{display:flex;gap:6px;flex-wrap:wrap;margin:14px 0 10px}.novidades-chip{border:1px solid var(--line-strong);background:var(--panel);border-radius:999px;padding:5px 12px;font-size:13px;font-weight:600;min-height:34px}.novidades-chip.ativo{background:var(--brand);border-color:var(--brand);color:#fff}.novidades-chip.ativo .muted{color:rgba(255,255,255,.85)}.novidades-busca{margin-bottom:10px}.novidades-lista{flex:1 1;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:2px 2px 14px;overscroll-behavior:contain}.novidade{border:1px solid var(--line);border-radius:12px;padding:12px 14px;background:var(--panel)}.novidade.nova{border-color:var(--brand);background:var(--brand-soft)}.novidade.importante h3{color:var(--brand-2)}.novidade-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.novidade h3{margin:6px 0 4px;font-size:15.5px;line-height:1.3}.novidade p{margin:0 0 6px;font-size:14px}.novidade-tipo{font-size:11.5px;font-weight:700;letter-spacing:.02em;text-transform:uppercase;padding:2px 8px;border-radius:6px}.novidade-tipo.t-lancamento{background:var(--brand);color:#fff}.novidade-tipo.t-melhoria{background:#e7eff9;color:var(--info)}.novidade-tipo.t-correcao{background:#e6f3ec;color:var(--ok)}.novidade-nova{font-size:11.5px;font-weight:700;color:var(--brand-2);border:1px solid var(--brand);border-radius:6px;padding:1px 7px;background:#fff}.novidade-detalhe{margin:6px 0 8px;padding:10px 12px;background:var(--panel-2);border-radius:10px;border:1px solid var(--line)}.novidade-detalhe ol{margin:6px 0 4px;padding-left:20px;font-size:14px}.novidade-detalhe li{margin-bottom:4px}.novidade-exemplo{margin:6px 0 0!important;padding:8px 10px;background:var(--note);border:1px solid var(--note-line);border-radius:8px}.novidade-acoes{display:flex;gap:6px;flex-wrap:wrap}.novidades-rodape{border-top:1px solid var(--line);padding:10px 0 calc(12px + env(safe-area-inset-bottom))}@media (max-width:640px){.overlay.novidades-overlay{place-items:end stretch}.novidades-painel{width:100vw;height:92dvh;border-radius:16px 16px 0 0;padding:14px 14px 0;animation-name:novidades-sobe}@keyframes novidades-sobe{0%{transform:translateY(24px);opacity:0}to{transform:none;opacity:1}}}.ajuda{max-width:1180px;margin:0 auto;padding:18px 16px 30px}.ajuda h1{margin:0 0 2px;font-size:24px}.ajuda-topo{display:flex;gap:16px;align-items:flex-end;justify-content:space-between;flex-wrap:wrap;margin-bottom:16px}.ajuda-topo p{margin:0}.ajuda-busca{position:relative;flex:1 1 380px;max-width:520px}.ajuda-busca .ico{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--muted)}.ajuda-busca .input{padding-left:38px;min-height:48px;border-radius:12px}.ajuda-corpo{display:grid;grid-template-columns:260px 1fr;grid-gap:18px;gap:18px;align-items:start}.ajuda-assuntos-btn{display:none}.ajuda-indice{position:-webkit-sticky;position:sticky;top:8px;max-height:calc(100dvh - 140px);overflow-y:auto;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:10px}.ajuda-indice-grupo+.ajuda-indice-grupo{margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}.ajuda-indice-sistema{display:block;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--brand-2);padding:4px 8px}.ajuda-indice button{display:block;width:100%;text-align:left;background:none;border:0;border-radius:8px;padding:7px 8px;font-size:14px;color:var(--text)}.ajuda-indice button:hover{background:var(--bg)}.ajuda-indice button.ativo{background:var(--brand-soft);color:var(--brand-2);font-weight:700}.ajuda-indisponivel{padding:8px;margin:8px 0 0}.ajuda-conteudo{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:20px 24px;min-width:0;scroll-margin-top:12px}.ajuda-conteudo h2{margin:4px 0 6px;font-size:21px}.ajuda-sistema-tag{font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--brand-2)}.ajuda-resumo{color:var(--muted);margin:0 0 12px}.ajuda-sumario{column-count:2;column-gap:24px;margin:0 0 16px;padding:12px 12px 12px 30px;background:var(--panel-2);border:1px solid var(--line);border-radius:10px;font-size:14px}.ajuda-sumario li{page-break-inside:avoid;break-inside:avoid;margin-bottom:3px}.ajuda-secao{padding:14px 0;border-top:1px solid var(--line);scroll-margin-top:12px;border-radius:8px;transition:background .4s}.ajuda-secao.piscar{background:var(--brand-soft)}.ajuda-secao h3{margin:0 0 6px;font-size:16.5px}.ajuda-secao p{margin:0 0 8px}.ajuda-passos{margin:4px 0 10px;padding-left:0;list-style:none;counter-reset:passo}.ajuda-passos li{counter-increment:passo;position:relative;padding:4px 0 4px 34px}.ajuda-passos li:before{content:counter(passo);position:absolute;left:0;top:3px;width:24px;height:24px;border-radius:50%;background:var(--brand);color:#fff;font-size:12.5px;font-weight:700;display:grid;place-items:center}.ajuda-caixa{border-radius:10px;padding:9px 12px;margin:8px 0;border:1px solid var(--line)}.ajuda-caixa b{font-size:12.5px;text-transform:uppercase;letter-spacing:.03em}.ajuda-caixa p{margin:2px 0 0!important}.ajuda-caixa.exemplo{background:var(--note);border-color:var(--note-line)}.ajuda-caixa.dica{background:#e9f3ee;border-color:#c4e0d1}.ajuda-caixa.dica b{color:var(--ok)}.ajuda-caixa.atencao{background:var(--brand-soft);border-color:#f2c4c6}.ajuda-caixa.atencao b{color:var(--brand-2)}.ajuda-resultados{list-style:none;margin:10px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}.ajuda-resultados button{width:100%;text-align:left;display:flex;flex-direction:column;gap:2px;background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:10px 12px}.ajuda-resultados button:hover{border-color:var(--brand)}.ajuda-glossario>div,.ajuda-perguntas>div{padding:10px 0;border-top:1px solid var(--line)}.ajuda-glossario dt,.ajuda-perguntas dt{font-weight:700}.ajuda-glossario dd,.ajuda-perguntas dd{margin:3px 0 0}.ajuda-suporte{margin:22px 0 0;padding-top:12px;border-top:1px solid var(--line)}@media (max-width:860px){.ajuda{padding:12px 10px 24px}.ajuda-corpo{grid-template-columns:1fr;gap:10px}.ajuda-assuntos-btn{display:inline-flex;justify-self:start}.ajuda-indice{display:none;position:static;max-height:none}.ajuda-indice.aberto{display:block}.ajuda-conteudo{padding:14px}.ajuda-sumario{column-count:1}}.ajuda-rolagem{height:100%;overflow-y:auto;overscroll-behavior:contain;scroll-padding-top:12px}@media (max-width:1280px){.topbar{gap:8px}.topbar .btn .ico+.lbl-lg{display:none}.topbar .who{max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;display:inline-block}.topbar>.btn .hide-sm{display:none}.topbar>.btn .only-sm{display:inline}.topbar .btn{white-space:nowrap;flex:0 0 auto}.topbar nav{min-width:0}}@media (max-width:1280px) and (min-width:861px){.topbar .who{display:inline-block}}.novidades-todas{margin-top:8px}